Please use this identifier to cite or link to this item:
https://hdl.handle.net/20.500.13091/1492
Title: | Design of a Thermal Hotel Based on AHP-QFD Methodology | Authors: | Varolgüneş, Fatma Kürüm Canan, Fatih del Rio-Rama, Maria de la Cruz Oliveira, Cristiana |
Keywords: | Architectural Design Building Industry Customer Satisfaction Quality Function Deployment (Qfd) Thermal Hotel Buildings Quality Function Deployment Analytic Hierarchy Process Decision-Support-System Management Feedback Diagram Model City |
Publisher: | MDPI | Abstract: | The aim of this investigation was to help select design criteria that highlight customer satisfaction, and thus improve the design quality in buildings, specifically in a building of a thermal hotel. The methodology is based on applying the Quality Function Deployment (QFD) technique to listen to the voice of the customer, in addition to the Analytic Hierarchy Process (AHP), which allows selection of the best design alternative. The literature shows that QFD-AHP methods have been tried in different areas of the building industry, but there are few examples of combining building design processes. In the study process, collaboration environments between stakeholders were established and the operability of the method used was tested with real actors. The matrix solutions realised in the horizontal and vertical sections of the framework of the model can be reused in different projects with different user demands. This added a modular and developable feature to the model. This study revealed that the most important customer needs, in order of importance, are health, service, comfort, and functionality. These are followed by accessibility, aesthetics, and energy conservation. According to the findings, QFD was shown to be an appropriate method for transferring customer (occupant) requirements to designs in the most accurate manner, given the complex structure of thermal hotel buildings. | URI: | https://doi.org/10.3390/w13152109 https://hdl.handle.net/20.500.13091/1492 |
ISSN: | 2073-4441 |
Appears in Collections: | Mimarlık ve Tasarım Fakültesi Koleksiyonu Scopus İndeksli Yayınlar Koleksiyonu / Scopus Indexed Publications Collections WoS İndeksli Yayınlar Koleksiyonu / WoS Indexed Publications Collections |
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water-13-02109.pdf | 3.12 MB | Adobe PDF | View/Open |
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